FAQ & Policies

FREQUENTLY ASKED QUESTIONS How long does hair need to be to get waxed? A minimum of a ¼ inch (the size of a grain of rice). If put into the amount of time it would depend on where you are getting waxed. For a brazilian I require a minimum of two and a half weeks after a shave or using a chemical hair removal such as nair. Three to three and a half weeks is preferred. Anything longer than 4 weeks of growth after a shave or chemical hair removal is not recommended simply for your comfort, as it will be more painful. For legs upper and lower 3-4 weeks of growth is recommended. Anything involving the face or underarms is about two weeks of growth. How do I prepare for an appointment? Make sure your hair is the correct length (see above). Showering before an appointment is recommended. Avoiding things like caffeine, alcohol, working out using a sauna and/or a tanning bed. All of these things can compromise your skin causing increased sensitivity which can result in more discomfort or even in refusal of service due to the integrity of your skin. Taking a form of anti-inflammatory 30 minutes before an appointment can help relieve some discomfort. Does waxing hurt? Simple answer yes. It is a physical form of hair removal. However, the first wax after shaving is always the worst. Once your body begins to get used to waxing it does become less painful. While it is still a form of hair removal which will cause some discomfort if continued to wax as recommended hair will begin to grow like hair is meant to and thin over time. Which causes this form of hair removal to hurt less. Why does it hurt sometimes but not others? There are so many different factors that cause our bodies to become more sensitive. Drinking caffeine or alcohol causes your pores to tighten making it hard for the hairs to leave the body while being waxed making the experience more painful. Lack of water before an appointment can also cause pores to be tighter which increase sensitivity. Weather changes cause our skin to change. Like in the winter time our skin tends to be on the drier side which will make you more prone to discomfort.. Menstrual cycles or being currently pregnant affect our hormones which can increase sensitivity. Working out before a wax can negatively affect the waxing process because it increases skin sensitivity due to increased blood flow and sweating, making the procedure more painful and potentially causing more irritation or redness; essentially, your skin is more prone to discomfort when it's warm and slightly compromised from exercise. If I am on my period can I still get waxed? Yes, but a tampon MUST be worn during the appointment. However getting waxed while on your menstrual cycle can be more painful you can still get waxed. Why does it seem like my hair grows faster during the summer versus the winter? It can seem like your hair grows faster in the summer compared to winter because warmer weather increases blood circulation to your body, delivering more nutrients and oxygen to hair follicles, which in turn can stimulate faster hair growth; additionally, increased sun exposure during summer can boost vitamin D production, another factor contributing to healthy hair growth. What do I do after a wax? Shower (cool to lukewarm water) after a wax by end of day avoiding scented body wash and loafs or any form of exfoliation. For a minimum of 24 hours after being waxed. No saunas, hot tubs, massage or steam treatments. No tanning (sunbathing, sun beds or fake tans). No sport, gym work or other exercise. No sex or foreplay of any kind. Avoid scratching or touching the treated area with unwashed hands. Wear clean, loose fitting clothes. Avoid swimming in pools, oceans or hot tubs. Do not apply deodorants, body sprays, powders, lotions or other products to the area, other than those recommended by your specialist. For a minimum of 24 hours after a wax.

LITTLE WAX SPA POLICIES I take great pride in my small business and providing outstanding service for every one of my guests. In order to provide the best service possible, the following policies are in place at Little Wax Spa. By scheduling an appointment you are acknowledging and agreeing to these policies. I have the right to refuse or stop service at any time, for any reason, including failure to adhere to the below policies. By booking an appointment, I understand that if I don't adhere to these policies that Rebecca (Little Wax Spa) may not be able to provide me the service I booked in either the amount of time scheduled, or to the best of their ability and reserves the right to not proceed with the appointment as well as being charging a late cancellation fee equal to 50% of scheduled services. COMMUNICATION POLICY I am an independent business owner without a reception team or employees - this means that I do not have someone available to take phone calls during business hours as I am always with a guest. I handle all communication through texting the salon phone at the number provided to you (8439640820) or emailing littlewaxspa@gmail.com. This ensures timely communication and reduces the risk of miscommunication. Voicemails will be returned with a text message. If you are running late for your appointment or have a time sensitive issue, please send a text. In order to respect both your family time and my own, texts and emails will only receive responses during business hours (Tuesday through Friday 10am - 7pm & Saturday 9am - 4pm). Texts and emails received outside these times will receive a response by the end of my next business day. Please still communicate any needs via text or email at any time so that I will see them as soon as possible. Remember that I do offer online booking for all clients so that you can book appointments whenever is most convenient for you. All social media platforms, Instagram DMs or DMs on other platforms are not an acceptable avenue for contacting me regarding questions, scheduling, adjustment requests, or other time sensitive matters. When contacting me on Instagram or other social media platforms, you may not receive a timely response. Please text or email. HOW TO ARRIVE FOR YOUR APPOINTMENT Hair must be a minimum ¼ of an inch (size of a grain of rice). For most Brazilians I require a minimum of 2 and a half weeks of growth after shaving/nair. Three weeks is preferred for better results. For legs a minimum of three weeks is required after shaving/nair. All other waxing faces, underarms, Etc. two weeks is required. Trimming the hair will not be provided. If you feel the hair is too long and would like it trimmed please do so at home. Trimming is however not necessary or required. Showering is not required but recommended. Any type of working out or caffeine is discouraged before an appointment. If you are currently on your menstrual cycle a tampon must be worn. A pad is not acceptable under any circumstances. Any one under the age of 18 is required to have a parent/ guardian present for a physical signature for the first appointment. After consent is given the parent may leave. However I may require the parent or guardian to be present for the entirety of the service. Any service following the first appointment the parent or guardian does not have to attend unless otherwise stated. Only services agreed upon at the first visit will be provided unless the parent or guardian comes back and agrees via verbal in person consent. LATE ARRIVALS Please arrive on time for your appointment. If you arrive 10 minutes or more past the start of your appointment, I may not be able to provide your service, and you may need to reschedule. Please be aware that if you are late, and I have to reschedule the service in its entirety, a late cancellation fee equal to 50% of your scheduled service cost will be charged to the card on file. CANCELLATION POLICY Please read my cancellation policy carefully. By booking and submitting a digital copy of Salon Policies prior to your appointment, you are accepting these terms. In order to book an appointment at Little Wax Spa, a valid credit card on file is required. I require 24 hours advance notice when canceling or rescheduling an appointment. Canceling or rescheduling an appointment less than 24 hours before your appointment will result in a late cancellation fee equal to 50% of your scheduled service. This fee does not go toward any future services. Text message and or an email appointment reminders are sent out 24 hours before your scheduled appointment, which include a link to cancel or reschedule your appointment. I offer the ability for all guests to cancel or reschedule appointments through my online booking site. If I am required to cancel your services due to lack of basic preparation from the client (see terms outlined in the How to Arrive for Your Appointment and Late Arrival sections), a late cancellation fee equal to 50% of scheduled services will be charged to the card on file. Repeated cancellations and failure to arrive at appointments appropriately prepared may result in a loss of service privileges at Little Wax Spa. These terms are non-negotiable. Thank you for your support and cooperation. NO CALL / NO SHOW POLICY No call/no showing an appointment means failing to arrive at your scheduled appointment without notice prior to the appointment start time. I have text and email confirmations in place to remind you that your appointment is coming up. Messages are sent 24 hours before your scheduled appointment. My no call/no show terms are non-negotiable and are at my discretion barring very rare circumstances like hospitalizations or true emergencies. No call/no-shows will be automatically charged a no-show fee equal to 50% of scheduled services and will lose future booking privileges.